Building a Diverse and Inclusive Workplace

Going beyond checking the box; designing inclusion into the workplace everyday


Diversity is being invited to the party. Inclusion is being asked to dance.

Verna Myers

Diversity and social justice are reaching new levels within social consciousness and are beginning to significantly influence business decisions. They have also become important factors in how employees and candidates evaluate the attractiveness of employers.

It is no longer fresh insight that companies that focus on fairness and take steps to increase diversity have a better chance of attracting and retaining top talent. And, research has shown positive business outcomes for organizations with diverse workforces, especially those with diversity within their leadership teams.

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Diversity and inclusion bring quantifiable impact. Research shows that the business advantages of inclusion are:


increase in customer satisfaction


increase in


increase in


decrease in
employee turnover

Organizations with inclusive leaders are 70% more likely ​to have captured a new market in the past 12 months.​

Our Approach

For D&I interventions to be truly effective, a focus on both people and processes is needed. Only then can systemic bias and inequity be removed in all talent programs, practices, policies, and protocols. Our approach for supporting organizations with these process changes is underpinned by five core principles:

Global Perspective

Thinking about cultural nuances all around the world.

Personal Insight

Providing individuals with personalized information about their underlying characteristics that lead to inclusive behaviors.

Integrated Approach

Taking a holistic, integrated approach to building an inclusive culture – that starts at the top.

Role Modeling

Using allyship as a framework to inclusive leadership development and behavior modeling across the organization to effect change.


Showing commitment to action by setting goals and measuring progress.

Download the Ultimate Guide on How to Build a Diverse and Inclusive Workplace

  • Understand how to create an inclusive environment from multiple angles
  • Learn about how a leadership team of allies is needed to effectively drive change initiatives
  • Discover how technology can help or hinder D&I efforts

Our Solutions

The concepts of diversity and inclusion have always underpinned everything we do: striving for equal opportunities and embracing differences is in our DNA as organizational psychologists. This means every time we design or use an assessment, or build a talent process, diversity and fairness are our goals. For you, this means absolute confidence that you’re hiring and developing your workforce with D&I at the heart of your processes.


Capture, our innovative and highly visual assessment, evaluates how well candidates’ values align to your organizational values. Specialized Diversity & Inclusion values within Capture mean you can target a more diverse applicant pool.


Use our unique tool, Perspectives, to measure behaviors that underpin an individual’s capacity to behave fairly, inclusively, and respectfully. We can support your selection processes with expertise in Adverse Impact Analysis, Assessor Training, and Competency Design.

Development for All

Our ground-breaking D&I development programs bring lasting behavioral change and can be delivered to suit via coaching, workshops, or webinars. In addition, the Perspectives tool gives you the language to understand and identify an individual’s capability of working fairly.

Development for Leaders

Whether you are setting out on your D&I journey, or have made great strides, our Inclusive Leader Solutions cover both individual learning and wider organizational learning via the 360 process and tailored coaching.

Proven Expertise

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White Paper: Building Better Organizations Through Inclusive Leadership

The topic of Diversity and Inclusion (D&I) is increasing as an area of emphasis for many organizations. This white paper explores the essential role of the Inclusive Leader in establishing a D&I focused climate in the workplace.

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Developing Diverse Leadership Teams at Marks & Spencer

Learn how this British retailer promoted a D&I focus amongst their leaders through an Emotional Intelligence powered leadership development program.

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White Paper: Championing Neurodiversity And Emotional Intelligence In The Workplace

Explore what neurodiversity is, and why an understanding of how to nurture the broad spectrum of talents associated with non-typical thinking styles is so crucial for organizational effectiveness.