PSI Sub-Processors Credentialing

PSI Approved Sub-Processors Credentialing (Version 2.1)

Sub-Processor Name Description of Services Privacy Policy Platform Data Location
PSI Services Provision of IT and administrative support and services across the globe. PSI strives to provide localized IT support for customers within the EEA. View Policy All Services View Locations
CloudFlare DDoS mitigation, reverse proxying, WAF, DNS and CDN. View Policy Business Operations European Union, United States of America
TrueAbility Performance based testing; test driver for several PSI clients; operate as both partner for some clients and subcontractor for others View Policy Test Delivery European Union, United States of America
Alpine-CertMetrics Candidate management system; operates as partner for most PSI clients, subcontractor for Accenture View Policy Certification European Union, United States of America
Heuristics Solutions Clients use for license management/certificant database View Policy Certification United States of America
BrightLink Csed for certificant database View Policy Certification European Union, United States of America
BadgeCert Provides digital badges to candidates; operates as subcontractor to PSI View Policy Certification European Union, United States of America
Amazon Web Services Cloud SaaS, PaaS and IaaS View Policy Remote Proctoring Amazon Web Services, Inc. is located in the United States, and affiliated companies are located throughout the world. Depending on the scope of our interactions with AWS Offerings, personal information may be stored in or accessed from multiple countries, including the United States, EU and UK.
Mlab Database to manage exam collection and distribution. View Policy Remote Proctoring European Union, United States of America
Microsoft Hosting services, IAAS, SAAS, PAAS, Data Analytics, Application Monitoring. View Policy All Services European Union
Barracuda Networks Barracuda Networks provide email filtering and quarantine services. View Policy All Services United States of America
Compose.io Database to manage exam collection and distribution. View Policy Remote Proctoring European Union, United States of America
MZDev Provides a Manual Assessment marking solution that integrates with PSI Systems and Services. Human markers are used to mark assessments and upload results. View Policy Business Operations European Union, United States of America
Scottish Qualifications Authority (SQA) Educational Assessment and Services View Policy Business Operations United Kingdom
Ledgeview Customer Relationship Management service used for ticket and incident handling View Policy Business Operations European Union, United States of America
Twilio Email Relay, Video Recording View Policy Remote Proctoring European Union, United States of America
Datamatics Business Process Operations services for the credentialing business View Policy Business Operations Philippines
Sitel Business Process Operations services for the credentialing business View Policy Business Operations US, Philippines, India
Zendesk Ticket Tracking system. View Policy All Services European Union, United Kingdom, United States of America.